Privacy Policy

Last updated: May 2026

1. Introduction

MyDroneZim (“we”, “our”, “us”) provides assistance with drone permit applications and related services in Zimbabwe. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or submit an application.

2. Information We Collect

We may collect the following information:

Information you provide directly

  • Full name

  • Email address

  • Passport copy

  • Drone model and serial number

  • Flight plan details

  • Travel dates

  • Any additional information submitted through our forms

Automatically collected information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Process your drone permit application

  • Communicate with you regarding your application

  • Provide customer support

  • Improve our website and services

  • Maintain legal and regulatory compliance

We do not sell or rent your personal information.

4. Legal Basis for Processing (EU Visitors)

If you are located in the EU/EEA, we process your data under:

  • Contract necessity — to process your permit application

  • Legitimate interest — to operate and improve our service

  • Consent — when you submit forms or contact us

5. How We Store and Protect Your Data

We use secure systems and encryption where appropriate to protect your information. Only authorized personnel have access to your data.

6. Sharing Your Information

We may share your information with:

  • Civil Aviation Authority of Zimbabwe (CAAZ)

  • Zimbabwe Parks & Wildlife Authority (for National Parks permits)

  • Trusted service providers who help us operate our website

We do not share your data with advertisers or unrelated third parties.

7. Data Retention

We keep your information only as long as necessary to:

  • Complete your permit application

  • Meet legal or regulatory requirements

You may request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Withdraw consent

  • Request a copy of your data

To exercise these rights, contact us at: Apexaerialde@gmail.com

9. Cookies

Our website may use cookies to improve functionality and analyze traffic. You can disable cookies in your browser settings.

10. Third‑Party Services

We may use third‑party tools such as:

  • Analytics tools

  • Payment processors (if applicable)

  • Form submission services

These providers have their own privacy policies.

11. International Transfers

If you submit information from outside Zimbabwe, your data may be transferred to Zimbabwe for processing.

12. Contact Us

If you have questions about this Privacy Policy, contact:

MyDroneZim Email: apexaerialde@gmail.com